Privacy Policy

Effective Date: April 29, 2026

Team Name: techchatdev.com

Business Support: support@techchatdev.com

Contact: contact@techchatdev.com

Address: New Phu Ward, Thu Duc City (formerly District 9), Ho Chi Minh City, near Hanoi Highway, Saigon Hi-Tech Park, Vietnam.

This Privacy Policy describes how we collect, use, process, store, protect, and disclose information in connection with our websites, mobile applications, and related services. This policy is designed for users in the European Union, United Kingdom, United States, Canada, Brazil, and other global regions and aligns with major 2026 regulatory and platform requirements.

1. Scope and Regulatory Coverage

This policy is drafted to align with the following frameworks where applicable:

• EU GDPR and ePrivacy Directive requirements
• UK GDPR and UK Data Protection Act principles
• US CCPA/CPRA (California), VCDPA (Virginia), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), and other state privacy laws
• COPPA for child-directed or child-accessible app scenarios in the United States
• Brazil LGPD and Canada PIPEDA baseline expectations
• EU Digital Markets Act (DMA) consent and data-use transparency expectations
• Apple App Store and Google Play 2026 privacy, age, and tracking policy requirements

2. Information We Collect

Depending on permissions, product type, and your interactions, we may process:

2.1 Device and Technical Information

• Device identifiers (for example IDFA on iOS, GAID on Android when available and lawful)
• Device model, operating system and version, language, country/region, app version
• IP address, rough geolocation inferred from IP, network type

2.2 App Activity and Diagnostics

• Feature usage events and interaction logs
• Crash reports and error diagnostics
• Performance and stability telemetry

2.3 Transaction Data (In-App Purchases)

• Purchase status, product IDs, and entitlement records
• Order metadata returned by Apple App Store or Google Play
• We do not directly process your full payment card details

2.4 Advertising Interaction Data (When Ads Are Enabled)

• Ad request metadata, impression logs, click-through events, and conversion attribution signals
• Ad fraud prevention signals and invalid traffic detection data

2.5 Local-First Product Data

• For local-first features, user content is designed to remain on-device in encrypted local databases whenever technically feasible
• You may export data, and ownership of your generated content remains with you

3. Legal Bases for Processing

• Contract performance: delivering core app functionality and purchase fulfillment
• Legitimate interests: service quality improvement, fraud prevention, security, and non-personalized operations
• Consent: personalized ads, tracking identifiers, certain analytics, or region-specific optional processing
• Legal obligations: compliance with tax, accounting, legal, and law-enforcement requests where required

4. App Monetization and Third-Party SDK Disclosure

To support app monetization and quality operations, some products may integrate third-party services subject to consent and policy controls. Typical categories include ad mediation, ad networks, analytics, and attribution providers.

4.1 Common Advertising and Mediation Platforms

• Google AdMob / Google Ad Manager
• AppLovin MAX
• Unity Ads
• ironSource
• Meta Audience Network
• Pangle (TikTok for Business ads ecosystem)
• Mintegral
• Chartboost
• Vungle / Liftoff Monetize
• InMobi
• Moloco
• Start.io

4.2 Typical Analytics and Attribution Providers

• Firebase Analytics / Crashlytics
• AppsFlyer
• Adjust
• Singular

4.3 Typical Ad Formats in Our Apps

• App Open Ads
• Rewarded Video Ads
• Interstitial Ads
• Banner Ads
• Native Ads where relevant

Specific integrations vary by app version and region. Data handling by each provider is governed by their own privacy documentation and our in-app consent settings where legally required.

5. Children and Age Policies

• We do not knowingly collect personal information from children under 13, or under 16 in jurisdictions requiring higher thresholds, without required safeguards.
• If we discover improper collection, we will delete relevant records promptly.
• For COPPA or GDPR-K related scenarios, personalized ads and tracking are disabled by default unless legally permitted and properly authorized.
• We support platform age-signal mechanisms from Apple and Google and apply stricter privacy modes based on age-tier responses.

6. Data Security and International Transfers

• We apply technical and organizational controls such as encryption in transit (TLS/SSL), access controls, and security monitoring.
• Where international transfers occur, we rely on recognized legal mechanisms such as Standard Contractual Clauses (SCCs) or equivalent measures where required.
• No method is absolutely secure, but we continuously improve safeguards against unauthorized access, alteration, or loss.

7. Data Retention

• We retain data only for the period necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
• Retention timelines vary by data type, legal requirements, and regional compliance duties.

8. Cookies, SDK Signals, and Consent Management

• Our website may use essential cookies for security, navigation, and service continuity.
• Where legally required, non-essential analytics or advertising technologies are enabled only after valid consent.
• In apps, SDK-level consent strings and regional privacy signals are passed according to platform and legal requirements.
• You may update consent choices through in-app settings, device controls, or regionally required privacy interfaces.

9. Your Rights by Region

• Access and portability rights for eligible personal data
• Correction rights for inaccurate data
• Deletion rights subject to legal exceptions
• Restriction or objection rights where legally recognized
• Consent withdrawal and tracking preference controls
• US users may request opt-out from sale or sharing where applicable (Do Not Sell or Share My Personal Information)
• Authorized agent requests are supported where local laws require

10. Data Subject Request (DSR) Process

• You may submit rights requests by emailing support@techchatdev.com or contact@techchatdev.com.
• We may request identity verification to protect account and data security.
• Where required by law, we respond within statutory timelines and provide reasoned outcomes.
• If a request is denied in whole or in part, you may receive appeal guidance where applicable by region.

11. App Store and Google Play Compliance Notes

11.1 Data Safety and Privacy Labels

• Data collection and sharing categories are disclosed in store listings and updated with major SDK changes.
• If third-party ad SDKs process device identifiers, relevant declarations are included as required.

11.2 Account Deletion and Data Deletion

• Where account features exist, users receive a clear in-app or web-accessible account deletion path.

11.3 Age Rating and Child-Directed Flags

• Age rating questionnaires are completed according to app content and monetization structure.
• Child-directed treatment flags and equivalent platform settings are applied where required.

11.4 Tracking Permission and Consent Mode

• On iOS, App Tracking Transparency (ATT) prompts are used where required before accessing tracking identifiers.
• On Android and other platforms, consent mode and privacy controls are applied according to regional policy and platform guidance.

12. Law Enforcement and Regulatory Requests

• We may disclose information where required by valid legal process, court orders, or regulatory obligations.
• Where legally permitted, we may notify affected users before disclosure.
• We seek to limit disclosures to what is necessary and legally justified.

13. Changes to This Policy

We may update this policy to reflect legal, operational, or product changes. Material updates will be communicated through app notices, website updates, or other appropriate channels. Continued use after updates indicates acceptance to the extent permitted by law.

14. Contact Us

If you have any questions, rights requests, or privacy concerns, contact us:

• Business Support: support@techchatdev.com
• General Contact: contact@techchatdev.com
• Address: New Phu Ward, Thu Duc City (formerly District 9), Ho Chi Minh City, near Hanoi Highway, Saigon Hi-Tech Park, Vietnam